FAQs

Can I return my order?

Because of the nature of our products all sales are final sale. If you do have any concerned or question please email us at contactgtplants@gmail.com.

Can Growing Together special order rare or exotic plants?

It is possible to make a special order. There is a minimum order of $500 to make a special order of rare tropical house plants. 

Does GT Rare plants deliver outside of Canada?

At this point GT Rare plants does not ship outside of Canada but we do ship Canada wide. 

What if my order is recieved late and not on time?

Unfortunetly we can not take any responsibility for late orders. It is not under our control and it is at buyers risk. Once the order is shipped we are not responsible for the delivery of the order. It is the buyers responsibility to make the order to be recieved at the desired date and it is also at the buyers risk if an order is made to be shipped with risque weather conditions. We are also not responsible for the state of the plants if they are damaged because of weather and delayed shipping. 

Can I cancel my order?

Once an order is placed it is non refundable. If you would like to cancel your order please email us and if it is at all possible for us we would be more than happy to try and cancel your order and if a refund of any kind would be possible. We do ask for a non refundable 50% deposit for placing orders of bulk succulents which may not be possible to refund.