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Where do you ship?We ship across Canada. Unfortunately, we are unable to ship internationally due to export restrictions.
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How are the succulents packaged for shipping?At GT Plants, we take great pride in ensuring that your succulent favors arrive in pristine condition for your special day. Each succulent is carefully packaged in eco-friendly, protective materials. This not only helps to safeguard the plants during transit but also aligns with our commitment to sustainability. And here's the best part—we are proud to announce that we have successfully delivered all orders without any damage! Whether you're planning a wedding or any other celebration, you can trust that our succulents will reach you in perfect condition, ready to impress your guests.
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How long does shipping take?Shipping typically takes 3-7 business days, depending on your location. You will receive tracking information once your order is shipped.
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What should I do if my succulent favours from GT Plants arrive damaged?We pride ourselves on our streak of zero-damage deliveries. However, if your succulent favours do arrive damaged, please contact us within 48 hours of delivery. You can reach out to our customer service team and provide photos of the damaged items. We will gladly replace any affected succulents to ensure your special occasion goes off without a hitch. Our dedication to quality and customer satisfaction is paramount, and we're here to make your experience as smooth and enjoyable as possible.
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How do I place an order?You can order directly through our website at Gtplants.ca. Select your preferred favour style, quantity, and customisation options, then proceed to checkout.
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Is there a minimum order quantity?Yes, we require a minimum order of 20 favours to ensure cost-effective production and shipping.
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Can I make an order less than 4 weeks before the event date?We recommend placing your order at least 4-6 weeks before your event to ensure availability and timely delivery.
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Can I make an order less than 4 week before the event date?Absolutely! At GT Plants, we understand that wedding planning can sometimes be a bit hectic. While we recommend placing your order at least 4 weeks in advance to ensure availability and the best selection, we do accommodate last-minute requests whenever possible. If you're placing an order less than 4 weeks before your event date, If the order is one week before the event date please place the order and we will place it for you. If the order cannot be shipped and delivered to you by at least one day before your event date we will cancel it and send a refund. If your order is less that one week before the event date please get in touch with us directly. We'll do our very best to meet your needs and ensure your succulent favours are perfect for your special day! Whether you're planning ahead or need a quick turnaround, we're here to help make your wedding unforgettable.
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Can I see a sample before placing a bulk order?At GT Plants, we understand the importance of ensuring that every detail of your special day is perfect. While we do not offer individual samples before placing a bulk order, we provide high-quality product images that accurately showcase our succulent favors. We take great pride in the craftsmanship and quality of our products, and we have consistently received positive feedback from our customers. Rest assured, your satisfaction is our top priority, and we are confident that our succulent favors will exceed your expectations for your wedding or special event. If you have any specific concerns or need more information, our customer service team is always available to assist you.
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Can I change my order after placing it with GT Plants?Yes, you can change your order after placing it with GT Plants. We understand that wedding plans can evolve, and we aim to be as accommodating as possible. Changes to your order are allowed within 48 hours of the original placement. To make adjustments, please contact us as soon as possible. Even after the 48-hour window, we will do our best to help and make any changes we can. Simply reach out to our customer service team, and we'll work with you to ensure your succulent favors are just right for your special day.
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Do you offer other products besides succulent wedding favors?Yes, at GT Plants, we provide more than just succulent wedding favors. To help you personalize your favors to your theme, we offer custom stickers and optional tags. Additionally, we provide wrap options in different colors to ensure your favors perfectly match your wedding decor. These customization options make it easy for you to add a unique and personal touch to your special day.
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Can I use your favours for events other than weddings?Absolutely! Our favours are perfect for bridal showers, baby showers, birthdays, corporate events, and more.
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Do you offer wholesale or bulk discounts?Yes, we offer discounts on bulk orders. Our teated price options reft]lect the discounts. Please contact us for Wholesale details if you’re ordering 500 or more favours.
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Can I incorporate my business logo into the designs of the succulent favors provided by GT Plants for a wedding or corporate event?We offer the option to customise tags with your business logo or other branding elements, making our succulent favours perfect for both weddings and corporate events. To get started, you can order your custom stickers directly from us. If you have any other custom needs or specific design requests, please contact us directly, and our team will be happy to assist you in creating the perfect personalised touch for your special occasion.
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What does GT Plants offer?We specialise in creating beautiful, eco-friendly succulent wedding favours with the slogan, "Let Love Grow." Our favours are perfect for weddings, bridal showers, and special events, providing guests with a lasting memento of your celebration.
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Where are you located?We are based in Canada and proudly serve customers nationwide through our website at
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How do I contact GT Plants?You can reach us via email at support@gtplants.ca or use the contact form on our website. For quick questions, try using our Wix AI Chat for instant support.
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What are succulent wedding favours?Succulent wedding favours are small, live succulent plants presented as gifts for wedding guests. They’re a unique, sustainable, and beautiful way to thank your guests for celebrating with you.
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Can I customise the succulent favours?Yes! We offer a range of customisation options, including personalised tags, pot colours, and themed packaging to match your event’s style.
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Are the succulents real?Yes, all our succulents are live plants carefully sourced and handled to ensure they arrive healthy and ready to display.
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How big are the succulents?7. How big are the succulents? Our succulents are typically 1.5” to 4” in size, depending on the variety and the pot selected.
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Do the succulents require special care?Succulents are low-maintenance plants that thrive with minimal care. They require bright, indirect sunlight and only occasional watering.
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What payment methods do you accept?We accept all major credit cards, PayPal, and email transfer.
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Do you offer refunds?Due to the perishable nature of our products, we do not offer refunds. However, if there are issues with your order, we will work to resolve them promptly.
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Can I cancel my order?Orders can be canceled within 24 hours of placement for a full refund. After this time, cancellations may not be possible due to customisation and preparation.
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